24/7 Medical & Travel Assistance
Alarm Center Hotline:
+86 - 10 - 5915 1199
E-mail:
alarm@globaldoctor.com.cn
Business Introduction

Core Services

Global Doctor delivers comprehensive global medical and travel assistance, supported by a 24/7 multilingual emergency center based in Beijing all year round.

Global Emergency Medical Assistance
Global Emergency Medical Assistance

Covers full-spectrum services including telemedicine assessment, ongoing medical monitoring, prescription medication support, hospital admission guarantee, medical evacuation and mortal remains repatriation.

Family Care Support
Family Care Support

Arranges round-trip transportation, accommodation for accompanying minors and parents, visitor arrangement, funeral arrangement and emergency repatriation for eligible family members of the insured.

Travel Assistance
Travel Assistance

Provides travel information consultation, recommended legal interpreters, lost item repatriation, lost passport & luggage support and emergency cash coordination.

Value-added Exclusive Services
Value-added Exclusive Services

Includes phone-based general practitioner consultation, second medical opinion, security evacuation amid warfare or natural disasters and insurance claim assistance.

Medical Assistance Coordination
Medical Assistance Coordination

Offers priority access for critical illness treatment, domestic & overseas medical expense advance payment and one-stop overseas medical arrangement to fully safeguard clients’ health and emergency needs during trips.

PICC Chinese Citizens' Overseas Travel Medical Insurance

We are the designated global emergency medical assistance service provider for PICC Chinese Citizens' Overseas Travel Medical Insurance and have delivered outbound medical protection for Chinese travelers for over a decade.


● Comprehensive coverage: A single policy covers accidents, medical expenses, property loss and personal liability.

● Extensive medical reimbursement: Reimbursable costs include emergency outpatient visits, routine outpatient care, hospitalization and follow-up medical expenses after returning to China.

● Schengen Visa compliant: Medical benefit limit exceeds EUR 30,000; includes round-the-clock emergency assistance and bilingual policy documents in Chinese and English.

● Wide eligible age range: Available for applicants aged from 1 to 80 years old.

● Full medical expense advance: We settle bills directly within our global medical network, so policyholders pay nothing on-site and avoid complicated post-return claim procedures.

● 24/7 Mandarin telemedicine: Clients may call our global assistance hotline anytime worldwide for professional medical advice from Chinese-speaking doctors.

● Round-the-clock global emergency rescue service available 365 days a year.

● Extensive global medical network covering 240 countries and regions (excluding war-torn territories).

● North America medical access: Partnered with leading U.S. healthcare conglomerates to secure access to over 7,000 medical facilities across North America for prompt, professional local medical support.